![]() Download speed refers to the speed at which your internet connection is able to retrieve data from the internet.All speeds are measured in Mbps or Megabits Per Second unless otherwise noted. Try to re-locate the modem somewhere else, and try again.You can find the name of the internet service package you have on your bill: From there, please match to the following to determine the speed of your service. ![]() I think the place modem is located may have some noisy/bad environment. If you see no connect/disconnect, so this would be belong to Modem(internal home network). If the wire is bad, so purchasing more bandwidth will make it worse!Īsk ISP to downgrade the bandwidth to below 100Mb, and see if it gets more stable, if yes, so it's belong to ISP to modem setup. In ISP customer profile(if any/applicable), check connect/disconnect records(or simply ask ISP for that), if it's too much, so blame the wire come to modem, recheck the wires, use shielded high-quality ones. ![]() Check NAT CRCs, there must be too few! Again, if modem sees too much error, it drops the network, and reconnect You may check modem(and profile of ISP), to make sure the modem has continus live connection. A bad wire, bad environment for wireless, etc. Noises are the most reasons for having CRC errors. So it's not like there should be any interference going on.Īny packet is sent through network has one checksum pack(assume CRC), and usually if a node sees too much CRC error, it simply disconnect from the network(no matter the size LAN/MAN/WAN). He only has 2 neighbors, one to each side and each of them has a wireless network. I wanted to add some additional information that I didn't above. The only other game in town is DSL at much slower speeds. Calling the ISP for help doesn't seem to be doing anything and the family is tired of not having reliable internet (I would have gone crazy by now). What's the next step here? As mentioned, not totally network savvy but understand enough (hopefully) to get done what needs to. Wifi is still coming in and out and just last night the son was playing in the closet on the PS4 and his wired connection was dropping. I was out at their house a few weeks ago to put in some beefier extenders (Netgear EX8000), tested their connection and left. Last month my friend got tired of it, upgraded to their gigabyte service hoping that a full hardware change would fix the issue. They have called Mediacom techs throughout the two years who come out, do stuff (I have no idea what they do when they come out, I guess one tech was out there for less then 10 minutes) and still have the issues. Their son has to move his PS4 into the closet and do a wired connection at night and he will still randomly drop. The location of the incoming cable and Mediacom's modem/router is in a downstairs closet and as mentioned, it's a large house so there's no way to run cables everywhere. Since then they have non-stop issues with the internet randomly dropping throughout the day and night (wifi). I do this, set everything back up and test everything and leave. The tech tells me that because they had to change modem/wifi router combo that this MUST be used, and to setup the owned router as a wireless access point. When this happened a tech came out (I was there for this) as they had to install their own modem/router and TV boxes for the TV service. No prob, call Mediacom and they are now on the TV and Internet bundle. His wife doesn't like the switch to streaming TV as she liked how everything was setup TV wise from Mediacom (they had their TV service at their old place for years - she knew how to run the remote, DVR her shows, etc.). Because his house is so large I get a few of those plug in extenders, set them up and everything is fine (at this point it was mediacom's modem, his wireless router and 4 of the plug in extenders). He contacts Mediacom and just gets internet service (100 Mbps). I have been involved in setting up the network from the start so I do have some personal experience with it.Ģ Years ago friend buys a new house (rather big) and I talk him into trying a TV streaming service to see if he likes it. This is not at my place but I'm trying to help a friend who has had issues for 2 years now. I know a little bit about networking, enough to get a home wireless network up and running without issues. I'm going to try to keep this as short and to the point as possible while getting out all the relevant info.
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